Residential Programs

At home

Residential Services Program

Eloura currently provides accommodation and residential support services in group home settings for more than 30 people in the Blue Mountains. We have been providing quality residential services for more than two decades. The Residential Services Program is funded by the NSW Department of Ageing, Disability and Home Care (DADHC).

Social Inclusion

Service users of Eloura have access to a range of activities, programs, education and work opportunities to support community participation and encourage social inclusion. Outings, residential holidays and participation in TAFE and work related activities are encouraged and supported by staff. 

Specialist Staff

Staff working within Eloura Residential Services are regularly trained in a variety of areas including Adult Autism, Epilepsy, Risk Management and First Aid. The Program also employs a Social Educator to work one-to-one with service users in developing and strengthening their daily living skills and reaching their individual goals. The Behaviour Management Worker on the team provides support and training to the Residential Workers to develop behaviour management plans and actions where necessary.

Our Aims

To work with each person using our services towards achieving his/her maximum potential, as a member of the community, to enjoy the same rights as other members of the community, and enjoy quality lifestyles through:

Independent living skills training

• Access to community facilities
• Opportunities for increased independence
• Individual choice
• Access to service user grievance procedures
• Service accountability
• Promotion and protection of service users' right
• Opportunities to participate in community lifeSupport and development of family contacts and social networks
• Social inclusion
• Community education
• Advocacy
• Our commitment to dignity, confidentiality and privacy

Our Commitment to Consumers

• Provide an appropriate level of support
• Deliver services in a positive environment
• Respect individuals' rights and responsibilities as adult members of the community
• Deliver cost efficient services
• Remain committed to health and well being of service users
• Be accountable to service users and their families

Our Vision

Our vision is to provide flexible, cost-effective accommodation support services across a range of community settings to meet the needs of each service user, and to ensure that each service user is able to participate confidently in community life and to enjoy lifestyles valued by all members of the community.

Service Fees and Costs

• Each person contributes equally to rental, household expenses and residential overheads
• A set management fee covers other items such as insurances and service user transport
• Each resident retains at least 15% of his/her income after all fees and costs are met
• Fees and costs are reviewed from time to time as costs increase
• Each resident is supported with budgeting and money management as required

For more information contact Chris Hurley on 02 4739 0233.